Bushra Alam 2018-03-29T19:54:15+00:00
Director of Strategic Planning - Bushra Alam

Bushra Alam

Director of Strategic Planning

Phone: 347.574.4512
Fax: (704) 970-1866

Bushra Alam graduated from the City University of New York with a BS in Psychology and a minor in Business Management. She also received her Master of Health Administration from Hofsta University and is a member of the American College of Healthcare Executives.

In the past, Mrs. Alam was the Director of Operations at a national post-acute care telemedicine provider, where she wore many hats. She was responsible for the recruitment, hiring and training of the Operations Team. When managing any team, Bushra firmly believes in a Strengths-Based Management approach, which strategically places employees in roles that utilize their strengths and sets them up for success. Bushra also helped build the operational infrastructure of the organization, as well as the 2nd generation telemedicine equipment. She meticulously managed the launch of their telemedicine services and enjoyed orchestrating the process while building the initial relationship with the client.

Bushra is also an Independent Consultant who provides operational expertise to projects and start-ups in the healthcare industry and is seen as a highly valuable contributor to healthcare strategies, businesses, and initiatives. She is an experienced professional with a deep interest in participating in healthcare transformation, which is why TeleHealth Solution is such a great fit for her passion.

During her spare time, Bushra volunteers for various non-profit organizations, where she generally holds project management/advisory roles. She is a member of the Advisory Council for Surgeons of Hope.

Bushra currently resides in New York with her husband and loves cooking and traveling.

The TeleHealth Solution Team

Bushra Alam
Director of Strategic Planning

Phone: 347.574.4512  |   Fax: (704) 970-1866


A highly valuable contributor to healthcare strategies, businesses and initiatives. Experienced professional with a deep interest in participating in healthcare transformation. Creative and attentive leader with excellent technical and interpersonal skills. A team player who understands the importance of results while appreciating the value of amiability. Ability to prioritize work for effective project management and process improvement.

Bushra Alam’s Full Bio
Adam Lopez
Chief Operations Officer

Phone: (814) 598-2340  |   Fax: (704) 970-1866

Adam received his degree from Pennsylvania State University and, upon graduating, made the move to North Carolina. He began his career working for a private hospitalist group as a Billing and Scheduling Specialist. His duties included managing all billing operations for the group, as well as coordinating all physician scheduling for the various facilities in which they practiced.

Adam then accepted a management position with The Hospitalist Solution, a physician owned locum staffing agency that provides hospitalist coverage for various health systems throughout North Carolina. With The Hospitalist Solution, Adam handles all aspects of the day-to-day operations for the group, including credentialing, staffing, facility and physician relations, and various other administrative duties.

Adam Lopez’s Full Bio
Dr. Jason Perlman
President and Co-Founder - MD, MHS, Clinical Professor

Phone: (419) 490-6509   |   Fax: (704) 970-1866

My mother was ill for a long time while I was in my residency. There were several frightening, stressful occasions where she would be rushed to the ER, only to find out the issue was something quite simple and solveable. If TeleMedicine had been around, we could have accessed a doctor via audio or video conferencing and saved her—and our family—from the unnecessary stress and fear an avoidable transfer can cause in an already painful situation. While grieving, and later while practicing as a hospitalist, I was always thinking about ways to improve conditions for others in similar scenarios.

TeleMedicine is a win-win for everyone involved: facilities, patients, families, doctors, staff—even the ER. With TeleHealth Solution, our goal is to save lives, save money, and save time. Let us help you improve your facility; for your bottom line and, most importantly, for your patients.


Jason Perlman’s Full Bio
Dr. Waseem Ghannam
CEO and Co-founder - MD, MBA, MHSA

Phone: (704) 726-1587   |   Fax: (704) 970-1866

I didn’t start out my medical career thinking about Skilled Nursing Facilities. Throughout my life, being a first generation American, I always championed the American spirit and knew this was a country where anyone could attain their goals. I believed that one of the best gifts in the world was the ability to help others, and dreamed of becoming a physician. So when I graduated from medical school, and stood proudly to take the Hippocratic oath, I thought my dream had come true. But while practicing as a hospitalist, I quickly realized there was a disconnect between my vision and the reality of the inpatient experience.

Watching a frail, defenseless patient curled up in the Emergency Room at 2 AM, no family or friends at their bedside, half covered in a sheet, I knew this was a broken system and that there had to be a better way.

Experiences like those led my partners and me to found TeleHealth Solution. Our technology can bring uncompromising care to patients who can remain comfortably in the convenience of their nursing facility…

Waseem Ghannam’s Full Bio
Scott Whitaker
Chief Marketing and Communications Officer

Phone: 336.460.2858   |   Fax: (704) 970-1866

Scott Whitaker is a trained UI/UX Developer, Experienced Creative Director, and advertising marketing “Guru”. Beginning his career in ad agencies at the age of 19 as the apprentice to world famous creative Angelo DeSantis of DDB (Doyle Dane Bernbach) fame. He quickly under his tutelage formed a keen knowledge of hands on creative & design, marketing/strategy creation and understanding the art of the pitch. Combined with a self taught knowledge of web design (which began when he was 12 years old in 1996). Scott became a tool for the advertising agency scene in the triad NC at the height of web design, crafting before most art directors even started learning the skill. Scott has created multiple Addy award winning works in his time spent in the agency world.

Former clients worked with through agency experience include:  Bali, Wonderbra, First Community Bank, Playtex, Just My Size, Carolina Bank, Hanes, Sara Lee, Thorlo Socks, Barely There, Kingsdown, Kraft Racing, Stearns & Foster, Cone Health, Children’s Emergency Department at Moses Cone Hospital, Sealy, Continental Tire, NC ZOO, Bank of Oakridge, Queens Landing, Autumn Creek Vineyards, Lost Ark Video Games, Alexander Michaels, Emma Keys, VF Corporation, Standard Pacific Homes, Enrichment Center, Discovery Learning, Charlotte Touchdown Club and more.

Scott Whitaker’s Full Bio
Serena Kossisyan
Corporate Relations and Operations Manager

Phone: 704.281.7921  |   Fax: (704) 970-1866

Serena is from Charlotte, North Carolina where she grew up, attended college, and currently lives with her husband and three children. She attended CPCC and UNCC where she studied Physical Therapy and Public Health Sciences. Serena spent most of her career working in Acute Care and Post Acute Care Physical Therapy where she treated a variety of neuro, cardiac, and post surgical patients but her main passion was treating trauma patients in Charlotte’s only Level 1 trauma hospital. She had a passion for treating severe and multi-system trauma patients and Spinal Cord Injury patients.


Serena Kossisyan’s Full Bio