The pandemic has exposed significant vulnerabilities in skilled nursing facilities, rural acute and critical access hospitals. Overwhelmed by surges of COVID-19 patients amidst a shortage of critical resources in many of these communities, providers faced insurmountable challenges that resulted in higher physician and nurse burnout, significant care delays, lower patient satisfaction, and declining revenue due to poor quality scores. Their survival required a telehealth intervention to preserve access to patient care.
Now, about 18 months into the pandemic, telehealth continues to prove its value in community settings and is increasingly being used to improve care quality, reduce clinician burnout, and enhance provider access.
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Telehealth Solution Article - From Life Raft to Mainstay
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